Full Service List

Helps caregivers by providing emotional support, information about resources, and assistance with short- and long-term planning.

Training opportunities for caregivers.

Care provided for older adults or persons with disabilities in order to give their primary caregivers a break/period of relief.

Peer groups providing personal and emotional support for caregivers.

Program that provides training and support to help people with disabilities find and keep jobs.

Program that provides training and support to help older adults secure employment.

Provides assistance in money management tasks, including budgeting and managing credit.

Planning for the range of services and supports an individual may need to meet health and personal care needs over a long period of time. Counselors can help individual/families identify and weigh options given their preferences and available resources.

Provides information for seniors about home equity loans that require no monthly payments.

A variety of programs designed to help low-income individuals and families meet basic needs. May include Medicaid, Special Assistance, Food Assistance, etc.

Program that provides monthly financial assistance to low-income households to help them buy food. Food Stamps have been replaced by Electronic Benefits Transfer (EBT) cards.

Provides one-time payment to utility company to assist low-income families who are paying heating bills.

Program that provides an alternative to placement in an adult care home for individuals who could live at home safely with additional supports. Program includes ongoing case management and monthly cash payments.

Meals for seniors provided in a group setting, noontime Monday through Friday.

Home-delivered frozen meals provided for qualified individuals who are not on a regular meal delivery route or who receive treatment or therapies during usual meal delivery times.

Meals delivered to individual homes by volunteers.

The Food Assistance Program (once known as Food Stamps )provides monthly assistance to help low-income households buy food.

Community program for adults which offers group care and supervision as well as social contact and activties. Services designed to support personal independence and physical, social and emotional well-being.

A Medicaid waiver program that can fund a variety of services to help adults with disabilities remain in their own homes. Participants must meet the eligibility requirements for skilled nursing level of care.

Services which provide paid staff or volunteers for companionship, homemaker and/or errand services.

Service which provides assistance with basic home management tasks. Depending on the level of this service, aides may also provide assistance with health and personal care needs, respite, and educational and supportive services for families.

Program which provides funding for in-home aide services.

Care provided for older adults or adults with disabilities in order to give their primary caregivers a break/period of relief.

Provides staff to stay with individuals who should not be left alone due to disability or current medical issues. Some agencies provide sitter servivces in the hospital and at home and offer hands-on care as well as companionship services.

In-home care prescribed by a physician for an older adult or adult with disability in need of medical care. Services include skilled nursing care, therapies, medical social services, and health promotion.

Services provided for patients who are terminally ill and their families. Hospice Care includes medical, nursing and supportive services with an emphasis on pain control, symptom management and emotional support during the last 6 months of life.

Services provided by volunteers to assist with home management tasks such as light housekeeping, shopping, yard work, and paperwork.

Now known as NC Innovations, this Medicaid waiver program provides funding that can pay for services and supports that allow people with I/DD to stay in or return to their homes instead of living in an institution. Participants must meet the eligibility requirements for the ICF-MR level of care.

Services provided by an in-home aide to assist with basic home management tasks, such as housekeeping, cooking, shopping and bill paying.

Services and benefits available to veterans and their families. Can also include services which help veterans apply for and obtain their benefits.

Services provided by an in-home aide to assist with basic home management tasks, such as housekeeping, cooking, shopping and bill paying.

Program that provides an income supplement to assist older adults or adults with disabilities in paying for their care in an adult care home.

Program that provides an alternative to placement in an adult care home for individuals who could live at home safely with additional supports. Program includes ongoing case management and monthly cash payments.

Weatnerization assistance helps low-income residents save energy and reduce utility bills.  It improves energy efficiency and household safety and educates the public about maintaining energy efficiency.

Service which provides information about and linkage to subsidized housing available for older adults and adults with disabilities.

Service which provides information about housing options available to seniors.

Information about independent living options in the community for older adults and adults with disabilities.

Program which assists in adapting a home for accessibility. Modifications can include installation of ramps, grab bars, railings, bathroom equipment, etc.

Fans made available to seniors and persons with disabilities on a seasonal basis to help alleviate summertime heat.

Program offering home repairs related to health and safety.

Assessments of individuals' home living environments to identify anything that might be a safety hazard or cause for concern.

Service which provides information on available housing options in the community.

Service which provides information for people with disabilities on available housing options in the community.

Service which provides information about community housing that is accessible for older adults and adults with disabilities.

Services which help aging adults or adults with disabilities find appropriate living and healthcare arrangements when their health, safety and well-being can no longer be maintained at home.

Financial assistance with heating expenses for low-income individuals and families.

Facilities with overnight sleeping accommodations to provide temporary shelter for people who are homeless or displaced from their homes during disasters.

Program which helps individuals learn about resources and services that are available to meet their needs and assists them in accessing those services if help is needed.

Planning for the range of services and supports an individual may need to meet health and personal care needs over a long period of time. Counselors can help individual/families identify and weigh options given their preferences and available resources.

Program which has trained staff to assist those with questions about Medicaid eligibility, programs, and application information. Medicaid is a federal-state health insurance program for certain low-income individuals and families, including children, parents/caretakers, seniors and people with disabilities.

Program which has trained staff to provide information about Medicare Parts A&B coverage and claims, durable medical equipment, and Part D Prescription Drug Coverage. Medicare is a federal health insurance program for adults age 65 and over and for some persons under age 65 with disabilities.

Person-centered decision support process in which an individual receives guidance in making informed choices about long-term supports. Components of Options Counseling include a personal interview, support in weighing pros and cons of various choices, development of an action plan, and follow-up.

Provides information about and assistance with accessing public benefits such as Medicare, Medicaid, Food Assistance, etc.

Counsels Medicare beneficiaries and their caregivers about Medicare, Medicare supplement plans. Medicare Advantage plans, Medicare Part D, and long-term care insurance.

Community-based day care program that provides health and rehabilitative care along with social and recreational opportunities.

A Medicaid waiver program that can fund a variety of services to help adults with disabilities remain in their own homes. Participants must meet the eligibility requirements for skilled nursing level of care.

Service which provides assistance with basic home management tasks. Depending on the level of this service, aides may also provide assistance with health and personal care needs, respite, and educational and supportive services for families.

Program which provides funding for in-home aide services.

Planning for the range of services and supports an individual may need to meet health and personal care needs over a long period of time. Counselors can help individual/families identify and weigh options given their preferences and available resources.

Helps individuals and families obtain information, counseling and services to navigate the medical, personal and social transitions that may accompany aging or the experience of disability.

Notarized, written statements that individuals give about the health/mental health care they would want if the lost the ability to make those decisions for themselves. Advance directives include living wills, health care powers of attorney, and advance instructions for mental health treatment.

In-home care prescribed by a physician for an older adult or adult with disability in need of medical care. Services include skilled nursing care, therapies, medical social services, and health promotion.

Services provided for patients who are terminally ill and their families. Hospice Care includes medical, nursing and supportive services with an emphasis on pain control, symptom management and emotional support during the last 6 months of life.

Care provided in a special hospice unit for patients who need short-term in-patient medical care or residential care at end of life.

Assistance with moving from a hosptial stay back to the individual's home. Services may include linking to community services, arranging for home modifications, coordination with physician, etc.

A federal-state health insurance program for certain low-income individuals and families, including children, parents/caretakers, seniors, and people with disabilities.

Provide short-term counseling; referral to and coordination with community resources; and assistance with living arrangements, finances, long-range planning, and advance care directives.

Information about and/or access to various kinds of medical supplies and equipment.

A multi-part federal health insurance program for adults age 65 and over and for some persons under age 65 with disabilities.

Program which educates patients and providers to ensure patients are taking the appropriate type, dosage and combination of medications.

Patient- and family-centered care that aims to relieve suffering and support the best possible quality of life for patients with advanced chronic or life-threatening illnesses.

Access to trained RN's experienced in providing care outside the hospital or nursing home.

Array of counseling and psychiatric services for individuals with depression, anxiety and other mental health issues.

Array of programs designed to educate individuals and families about alcohol and drug abuse issues.

Alcohol and drug abuse assessments consisting of an interview and structured questionnaire to determine if a person has a problem with alcohol or drugs. Required for everyone convicted of Driving While Impaired in NC.

Programs involving physical activity designed to support health and wellness.

Various programs, services, workshops and fitness classes designed to help individuals maintain their well-being.

Use of specially designed exercises or equipment to help individuals maintain, regain or improve their movement and physical functioning.

Meals provided for seniors in a group setting, noontime Monday through Friday.

Home-delivered frozen meals provided for qualified individuals who are not on a regular meal delivery route or who receive treatment or therapies during usual meal delivery times.

Meals delivered to individual homes by volunteers.

Program designed to evaluate health status and risk factors for disease.

Ombudsmen investigate complaints about the care of residents in long-term care facilities and serve as residents' advocates. They provide mediation and education in an effort to resolve grievances and increase understanding of long-term care residents' rights.

Adult Home Specialists provide oversight for adult care homes, which provide care for adults who may need 24-hour supervision and assistance with medication management and personal care needs.

A legal proceeding by which an adult is declared incompetent to manage his/her own affairs and a representative is then appointed to make decisions on that individual's behalf.

Services offered through county Departments of Social Services to protect vulnerable adults from abuse, neglect (including self-neglect), and exploitation.

A Medicaid waiver program that can fund a variety of services to help adults with disabilities remain in their own homes. Participants must meet the eligibility requirements for skilled nursing level of care.

Services for people with disabilities and their families, including services that assist them in finding the services and supports they need.

Items, equipment or product systems used to maintain or improve functional capabiliites of older adults or adults with disabilities.

Use of technology to make people with disabilities as independent as possible by providing assistive devices to compensate for disability.

Services for people with I/DD and their families. May include advocacy, information and referral, supported employment, housing, in-home supports, recreation and leisure opportunities, etc.

Individual advocacy works with or on behalf of individuals with disabilities to help them navigate the service system, communicate their needs and preferences, access the services they are eligible for and/or entitled to, and ensure that they can fully exercise their rights. Systems advocacy works to promote public policies which support services, opportunities and choices for people with disabilities and their families.

Helps people with I/DD and their families access the resources and services they need.

Now known as NC Innovations, this Medicaid waiver program provides funding that can pay for services and supports that allow people with I/DD to stay in or return to their homes instead of living in an institution. Participants must meet the eligibility requirements for the ICF-MR level of care.

Social and recreational opportunities designed for people with I/DD.

Assistance provided to help individuals develop the knowledge and skills needed to speak or act on their own behalf, stand up for their rights, and determine what is best for themselves.

Services such as long-term training and ongoing support to enable people with disabilities to work competitively in integrated settings.

Community service designed to help older adults with I/DD avoid functional decline and enhance their quality of life by assisting them to particpate in a variety of activities of their choosing.

Assists people with disabilities to live independently and become productive, full participants in society.

Peer-to-peer support for individuals with disabilities to help them develop life skills.

Services to help individuals with visual impairments integrate smoothly into their environment and community. May include medical eye care, independent living skills training, assistive technology, employment services, etc.

Variety of services designed to help individuals participate fully in their communities. May include advocacy, informaton and referral, counseling, communication support, assistive technology, etc.

Training for people with disabilities to help them identify and access available transportation options and learn to use those options.

A legal proceeding by which an adult is declared incompetent to manage his/her own affairs and a representative is then appointed to make decisions on that individual's behalf.

Service designed to disseminate current news and information in an audio format to those who can no longer read standard print.

Working with or on behalf of people with disabilities to help them navigate the service system, communicate their needs and choices, access the services they are eligible for and/or entitled to, and ensure that they can fully exercise their rights as citizens.

Wellness and health education programs, social and recreational clubs and classes.

Include dancing, bingo, art, pottery, knitting, exercise, music, etc.

Community programs for independent older adults offering social opportunities and activities related to health, fitness, recreation and education.

Full participation by an individual with a disability in community activities, organizations, and groups of his/her choosing.

Recreational and social opportunities for adults with I/DD.

Community service designed to help older adults with I/DD avoid functional decline and enhance their quality of life by assisting them to particpate in a variety of activities of their choosing.

Peer groups provide caregivers with personal and emotional support as well as information about resources.

Helps individuals and family caregivers by providing emotional support, information about resources, and assistance with short- and long-term planning.

Education and support for to help individuals with diabetes manage their chronic condition.

Volunteers provide friendship and companionship for older adults and adults with disabilities who may be lonely or socially isolated.

Care provided to older adults or persons with disabilities in order to give their primary caregivers a break/period of relief.

Education and training on a variety of topics for individuals, families and caregivers.

Regularly scheduled phone calls to check on the well-being of older adults and adults with disabilities.

Services provided by a chaplain to help individuals and families during times of illness, crisis, loss or grief.

Dementia education for faith and community groups and families. Also support groups for family caregivers.

Counseling and other supportive services for individuals/families who have lost loved ones. Services can include spiritual support, support groups, and assistance with funeral arrangements.

Provides training and materials to help adults with chronic health conditions and/or disabilities prepare for a hospital admission and transition back to the community. Includes personal health and medication records.

Assists people with disabilities to live independently and become productive, full participants in society.

Peer to peer support provided for individuals with disabilities to help them develop life skills. May also refer to support groups for various disabilities.

Training for people with disabilities to help them identify and access available transportation options and learn to use those options.

Assistance provided to help individuals develop the knowledge and skills needed to speak or act on their own behalf, stand up for their rights, and determine what is best for themselves.

Transportation services for adults with disabilities, adults requiring special assistance, and those needing specialized wheelchair transport.

Non-emergency transportation to physician and other healthcare providers.

Transportation for seniors.

Transportation for older adults and adults with disabilities provided by volunteers, typically for medical appointments or essential errands such as grocery shopping, accessing social services, etc.

Training for people with disabilities to help them identify and access available transportation options and learn to use those options.

Buses and other forms of transportation that run on fixed routes and are available to the public.